Delegate Controls used by DocReadIf the DocRead ribbon is not shown on your SharePoint site after installing and attaching DocRead to a document library then you may have a customised master page that does not contain the delegate controls used by DocRead. To help to diagnose the problem is is the list of standard SharePoint […]
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Error Loading Survey: You have already completed this surveyIf users are having problems accessing surveys attached to DocRead tasks and receive the following error: Please check that the survey has been created using the option “allow multiple responses” has been used as shown below: If a user has already completed the survey or quiz for […]
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Analysing DocRead Error MessagesShould you encounter any error when using DocRead or DocSurvey, the first place to look for additional information is the Collaboris Error Logs. This is located within SharePoint Central Administration, in the Collaboris Settings menu: From the Collaboris Settings Menu, select Error Logs: The Event logs page contains two tables, the first […]
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RN17: DocRead & DocSurvey for SharePoint V2.7 (2.7.50112.1)Please note: This is a historic release note and does not relate to the most recent version of the software available. Please visit our release note archive here to view a complete list of published release notes.12th January 2015 DocRead Three new reports were added Site Collection Dashboard: […]
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An in-depth look at DocRead Reading TasksWhat is a Reading Task ? A DocRead ‘Reading Task’ can be defined as something that an end-user must carry out when they are required (or recommended) to read a document by a specified deadline. If a publisher assigns a document to a group of users with 150 users, […]
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How to restore tasks to a site that’s been deativatedPlease Note : This Knowledgebase Article requires you to have recent backup’s of the DocRead database and the SharePoint content database. If you don’t have these, then this solution is not possible. There are methods to restore tasks from receipts, but this is far more complicated […]
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Why aren’t Line Manager Reports working?As of version DocRead 2.0 we introduced some really cool functionality to allow Line Managers to : Get notified (via email) when an employees required reading becomes overdue (or optionally assigned and/or completed). View 3 new Reports showing a break down of the status of all their employees require reading progress. For a variety of […]
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How to automatically assign reading tasks to new employees“We are currently using DocRead to manage an employee handbook. We have a group of every user in the company we have sent the handbook out to a couple weeks or so ago. This coming week we have 2 new users starting that we want to read and acknowledge […]
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If an employee is added to two different Groups assigned to one document – will they receive duplicate document tasks?If a person is a member of two (or more) groups assigned to one document – they will be allocated a task for each! This is great because it’s good for compliance information as it gives […]
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Cannot add specified assembly to the global assembly cache during upgradeDuring an upgrade of DocRead it is possible you will receive this error : “Cannot add specified assembly to the global assembly cache“. This error occurs because one or more of the DocRead assemblies are in being used. This will either be because a timer […]
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