Category Archives for "Knowledgebase"

Delegate Controls used by DocRead

Delegate Controls used by DocReadIf the DocRead ribbon is not shown on your SharePoint site after installing and attaching DocRead to a document library then you may have a customised master page that does not contain the delegate controls used by DocRead. To help to diagnose the problem is is the list of standard SharePoint […]

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Error Loading Survey: You have already completed this survey

Error Loading Survey: You have already completed this surveyIf users are having problems accessing surveys attached to DocRead tasks and receive the following error: Please check that the survey has been created using the option “allow multiple responses” has been used as shown below:   If a user has already completed the survey or quiz for […]

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Analysing DocRead Error Messages

Analysing DocRead Error MessagesShould you encounter any error when using DocRead or DocSurvey, the first place to look for additional information is the Collaboris Error Logs. This is located within SharePoint Central Administration, in the Collaboris Settings menu: From the Collaboris Settings Menu, select Error Logs:  The Event logs page contains two tables, the first […]

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RN17: DocRead & DocSurvey for SharePoint V2.7 (2.7.50112.1)

RN17: DocRead & DocSurvey for SharePoint V2.7 (2.7.50112.1)Please note: This is a historic release note and does not relate to the most recent version of the software available. Please visit our release note archive here to view a complete list of published release notes.12th January 2015 DocRead Three new reports were added Site Collection Dashboard: […]

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Why aren’t Line Manager Reports working?

Why aren’t Line Manager Reports working?As of version DocRead 2.0 we introduced some really cool functionality to allow Line Managers to : Get notified (via email) when an employees required reading becomes overdue (or optionally assigned and/or completed). View 3 new Reports showing a break down of the status of all their employees require reading progress. For a variety of […]

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If an employee is added to two different Groups assigned to one document – will they receive duplicate document tasks?

If an employee is added to two different Groups assigned to one document – will they receive duplicate document tasks?If a person is a member of two (or more) groups assigned to one document – they will be allocated a task for each! This is great because it’s good for compliance information as it gives […]

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