Our Support

There are various resources and tools available to both customers and non-customers for answering your queries, resolving your issues, or simply finding out more about what DocRead and DocSurvey can do for you.

Please note our software is not currently compatible with Office365 or SharePoint online, it needs to be installed into an on-premises version of SharePoint. A version of DocRead for Office365/SharePoint Online is currently in development and will be available soon. Register your interest here.

RAISE A SUPPORT TICKET

Help Desk

For any technical issues you have with DocRead or DocSurvey please raise a ticket via the support email below

support@collaboris.com

Other Support Resources

We have many other pages, blogs posts and Documents that can help you self serve in getting answers to questions or more information on any aspects of DocRead or DocSurvey:

Support

Knowledgebase
Support Plans
Migration Between Editions

Useful Resources

Collaboris Documentation Center
Collaboris Video Center
Contact Us