Category Archives for "Notification Scheduler"

How to amend the dates displayed in DocRead emails

DocRead emails are sent by the DocRead Notification Scheduler windows service and date information that may be displayed will depend on the operating system regional settings specified on the server running that service.  If dates being displayed in the DocRead emails are in the wrong format (e.g. dd/mm/yy or mm/dd/yy) you will need to check the […]

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How to Set Up and Refine Email and Web Part Templates in DocRead

How to Set Up and Refine Templates in DocReadIn DocRead version 3.0 one of the new features is the ability to assign tasks to users with different messages that you can create and specify e.g. “please read this document”, “please watch this video” or “please complete this questionnaire”. This feature also makes it possible to […]

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Why don’t I receive emails?

Why don’t I receive emails?All emails sent out by DocRead are sent using a separate application called the Collaboris Notification Scheduler. If you aren’t receiving emails it’s highly likely to be one of the following reasons :The Collaboris Notification Service isn’t installed and / or configured. Please read this the section on the Scheduler towards […]

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Why don’t we send DocRead e-mails using SharePoint?

Why don’t we send DocRead e-mails using SharePoint ?All e-mails in DocRead are sent using the DocRead Notification Scheduler service (not using the email functionality that SharePoint offers). This means that the DocRead Notification Scheduler is a Windows Service that can run on a Windows Server that doesn’t require SharePoint. At the time we designed scheduler, we thought long […]

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How to upgrade the Collaboris Notification Scheduler

How to upgrade the Collaboris Notification SchedulerIf you need upgrade the Notification Scheduler it’s fairly straight forward, but you must remember to back-up 3 config files first. These files exist in the installation folder along with the scheduler itself. Please follow these steps : Make a copy the following files : CollaborisSchedulingAgent.exe.config Jobs.config Log4net.config Goto […]

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How to send overdue reminders repeatedly with DocRead

How to send overdue reminders repeatedly with DocReadBy default, after the DocRead Notification Scheduler is installed, when a reading task becomes overdue only 1 reminder email is sent. This article will illustrate how to change DocRead so that you can send overdue reminders repeatedly until reading is confirmed. Steps – versions prior to v2.0. 1. […]

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What happens if I enable/disable the Email Scheduler?

What happens if I enable/disable the Email Scheduler?The DocRead Notification Scheduler is responsible for sending out email notifications on a scheduled basis. The scheduler sends out 3 types of emails : Task Assigned – sent to a recipient when they are required to read and confirm / acknowledge a document. Task Confirmed – sent to a recipient when […]

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