Category Archives for "DocRead Kb"

What is Smart Move?

What is Smart Move?Smart Move refers to the technology that detects when a user joins or leaves a group or audience. DocRead is able to utilise Smart Move to ensure that your users only ever receive the correct reading tasks. For example, let’s assume that we have an audience for the ‘Sales department’ and another […]

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Can I delete a task in DocRead?

Can I delete a task in DocRead? This post will help if you want to force a specific user or group of users to re-read a specific document that has been assigned via DocRead. To achieve this, you can simply delete the existing task associated with that user or group. DocRead will automatically regenerate a […]

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Delegate Controls used by DocRead

Delegate Controls used by DocReadIf the DocRead ribbon is not shown on your SharePoint site after installing and attaching DocRead to a document library then you may have a customised master page that does not contain the delegate controls used by DocRead. To help to diagnose the problem here is the list of standard SharePoint […]

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What happens when a document is deleted?

What happens when a document is deleted?When a document with DocRead Audiences gets deleted DocRead takes the following actions: A negative receipt is generated for each incomplete reading task. This is to register the fact that users did not have a chance to read a document that was assigned to them because the document was deleted. The negative receipt will […]

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Why are my line manager reports blank?

Why are my line manager reports blank?Line manager reports: Line manager reports within DocRead are available to any manager with direct reports. They only show a managers direct reports i.e. one level down in the organization hierarchy. They provide a simple and convenient way for each manager to ensure their team or department stay on […]

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