Category Archives for "DocRead Kb"

Why can’t the “Domain Users” AD group be used in a DocRead audience

Why can’t the “Domain Users” AD group be used in a DocRead audienceDocRead uses the SharePoint API to identify the members of SharePoint and Active Directory (AD) groups (more specifically we use the SPUtility.GetPrincipalsInGroup method), unfortunately this API does not seem to support the “Domain Users” AD group (there are several people reporting this problem: https://social.msdn.microsoft.com/Forums/office/en-US/594b8f59-526e-4624-97b7-6dd5acaa98e4/getting-users-from-ad-group?forum=sharepointdevelopment). Because of this the […]

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Delegate Controls used by DocRead

Delegate Controls used by DocReadIf the DocRead ribbon is not shown on your SharePoint site after installing and attaching DocRead to a document library then you may have a customised master page that does not contain the delegate controls used by DocRead. To help to diagnose the problem is is the list of standard SharePoint […]

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Analysing DocRead Error Messages

Analysing DocRead Error MessagesShould you encounter any error when using DocRead or DocSurvey, the first place to look for additional information is the Collaboris Error Logs. This is located within SharePoint Central Administration, in the Collaboris Settings menu: From the Collaboris Settings Menu, select Error Logs:  The Event logs page contains two tables, the first […]

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Why aren’t Line Manager Reports working?

Why aren’t Line Manager Reports working?As of version DocRead 2.0 we introduced some really cool functionality to allow Line Managers to : Get notified (via email) when an employees required reading becomes overdue (or optionally assigned and/or completed). View 3 new Reports showing a break down of the status of all their employees require reading progress. For a variety of […]

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If an employee is added to two different Groups assigned to one document – will they receive duplicate document tasks?

If an employee is added to two different Groups assigned to one document – will they receive duplicate document tasks?If a person is a member of two (or more) groups assigned to one document – they will be allocated a task for each! This is great because it’s good for compliance information as it gives […]

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