Standard Operating Procedures – A complete guide! – SOP Review Process
Welcome back to the 7th and final blog on the ‘SOP Pie’. This series of blogs has described the key elements in the SOP lifecycle. Up to now we have been through the who, what and why’s of our SOP, followed by some fine tuning before getting it out there and understood.
So what is left?... Well, as I touched on in the Test & Adjust blog, Standard operating procedures have to evolve with the environment around them. This blog will look at the Review process, how you keep your SOP current, and ensure it continues to fulfil its purpose – Review & Update
Be it regulatory, structural, legal, physical, or staff based, the environment your SOP is operating within is almost certainly an ever changing one. We need to ensure that our SOP rises to the challenge of staying current and relevant in order for it to still do its job. How do we achieve this? Let's go through some of the considerations for an effective SOP Review Process.
How do you know if your policies are fully understood?
DocRead can help
Depending on the SOP, it may make sense to achieve this review and update by making it part of the SOP itself. By that, I mean a process that includes steps or checks against the relevant environmental considerations. E.g. Include a check and update step at the start of the process. Or having variable elements in the SOP that are referenced and looked at the point when the SOP is executed.
Expiry Dates and Reminders
There may be value in setting expiry dates on your SOP documents. This would ensure they are no longer distributed when they are expired or until a review is completed. If using DocRead as recommended previously, you can take advantage of the DocRead expiry date feature coupled with SharePoint workflows to achieve this.
Each SOP or set of SOPs has to have a clear defined owner who is responsible for whatever the agreed review and update approach is. Clear ownership has to be maintained for this over time, ensuring responsibility is shifted as people move around the organisation. As well as ownership of the SOP, in most circumstances there would need to be some ownership of the influencing factors for this SOP.
Managing Influencing Factors
These are the things that have an impact on your SOP. They usually fall into one of the environmental elements mentioned above. E.g. Regulatory. There needs to be a level of management against each of the Influencing Factors for your SOP, with a person, team or process being responsible for keeping up on changes. Identifying each of your influencing factors and understanding how the SOP owner will be made aware of these is key to success in your SOP Review Process.
That about concludes our series on the SOP lifecycle. I hope that the information gives you a helping hand on your SOP creation and maintenance journey, and that the recommended solutions were useful to you.
Happy SOP’ing and thanks for reading!!
Other articles in the series:
- 1st in the Series - Introduction
- 2nd in the Series - 'Scope and Purpose'
- 3rd in the Series - 'Audience and Authors'
- 4th in the Series - 'Format and Writing Style'
- 5th in the Series - 'Test and Adjust'
- 6th in the Series - 'Distribute & Train'
- 7th and final in the Series - 'Review & Update' (this post)