Emails and Notifications

AUDIENCE TARGETED READING
CREATE, REVIEW, APPROVE
EMAIL AND NOTIFICATION
READ AND ACKNOWLEDGE
TESTING UNDERSTANDING
REAL TIME REPORTING
DOCREAD RECEIPTS
DOCREAD WEBPARTS
CONFIGURE & CUSTOMISE
NEXT STEPS

DocRead works by automatically creating time limited reading assignments to users. E-mail alerts are sent when new assignments are created and also when existing tasks are completed or overdue.

DocRead Publishers can create a user-defined comment containing specific information about the task to the user which is displayed within the e-mails. If needed, e-mails can be disabled using the DocRead scheduler and can also be customized to match the requirements of each organization.

The image below shows the default email template used by DocRead requesting that the user confirms that have read and understood the document assigned.

Image showing the Assigned email notification

DOCREAD AUTOMATED E-MAILS
  • The assigned e-mail is sent when a user is assigned a new reading task by a DocRead Publisher. It contains clear instructions and links to the relevant document for the user to follow to complete the task.
  • confirmed e-mail is sent when a user has used DocRead to confirm that they agree to the contents of a document. It also contains a link for the user to access their DocRead Reading Receipt which can be viewed and downloaded.
  • Overdue e-mail notifications are sent when a user has not completed their required reading within the time allotted by a DocRead publisher. They can be configured to be repeated on a schedule until completed and also copied to a line manager. Overdue e-mails are not sent for 'recommended' documents.

DOCREAD WEB PARTS
  • DocRead can also notify users of required and recommended reading by placing the DocRead Reading Task Web Part on a popular page such as an Intranet home page, or a MySite home page.
  • In addition to this, if a user visits the document library (containing the documents to read), they also can access the DocRead Reading Task Web Part from the document library tool bar.